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Terms & Conditions
 
DELIVERY
  • Goods will be dispatched within 3 working days of payment clearing
  • We use Royal Mail for all deliveries unless otherwise specified
  • All UK deliveries will be sent first class unless otherwise specified.
  • When dispatched you will be notified by email
  • Proof Of postage is always obtained
  • If you require special delivery please contact us for a postage quote
  • International Items will be sent Royal Mail Airmail. If you require International signed for please email for costs
  • If an item is returned to us due to failed delivery, through no fault of our own, you will have to pay additional redelivery costs
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RETURNS

We always try to give accurate descriptions and sizings and every item is quality checked.
If, however you wish to return an item:

  • Please email or telephone to let us know the issue
  • Items must be returned within 7 days of delivery
  • In the interest of hygiene we do not offer refunds on underwear or swimwear.
  • If you wish to return an unwanted item to us:-
    • Provided it is in a fully resaleable condition, not worn, soiled or laundered, we will refund the item in full excluding original P & P
    • You are responsible for the postage costs of returning the item to us
    • Please ensure you obtain proof of postage when returned

  • In the unlikely circumstances that an item was faulty:-
    • The item must be returned to us with original packaging.
    • The item will be returned to the manufacturer for testing.
    • This may take up to 14 days
    • On confirmation of manufacturing fault all costs including return costs will be refunded

Your statutory rights are not affected by our returns policy

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